Tebra Patient Payment Processing

 

 

Tebra Payments is Tebra’s native solution for processing patient electronic payments.

• Description: Enables practices to collect outstanding balances faster and reduce time in accounts receivable.
• Benefits:
  
  • Unlimited text and email balance reminders including a secure payment link.
  • Secure credit card payments processed directly through Tebra.
  • Automatic deposits into the practice’s bank account.
  • Online payment options, QR codes on mailed statements, and automated patient billing.
    Benefits:
• Activation Process:
  • Navigate to Settings > Patient Payments in Tebra.
  • Click Apply Now and complete the online application.
  • Provide required business, bank, and ownership information.
  • Upload supporting documentation.
  • Application review and approval typically takes 5–7 business days.
    
• Pricing: Transactions processed via Tebra Payments are subject to 2.75% + $0.30 per transaction.
  
  

Stripe integration was the original payment processing option available through Tebra’s Patient Collect feature.

• Description: Uses Stripe as a third-party vendor to process online credit card payments. Activation required creating or linking a Stripe account.
• Benefits:
  • Balance reminders displayed on the Dashboard at patient check-in.
  • Secure credit card processing through Tebra with Stripe as the merchant processor.
  • Automatic deposits into the practice’s bank account.
  • Email receipts and unlimited text/email statements.
• Activation Process (no longer available for new practices as of March 23, 2023):
  • Access Practice Settings > Tebra Patient Collect.
  • Accept pricing and patient portal terms.
  • Create or link an existing Stripe account.
  • Once approved, begin collecting payments.
• Important Note: Stripe is now considered a legacy option. Practice is required to transition to Tebra Payments for new activations.
• Pricing: Transactions processed via Stripe integration are subject to 2.9% + $0.30 per transaction.