Body of Non-Responsive Letter - these letters should be sent out on Health Prime letterhead
Month XX, 2020
Dr. XXXX
Practice Name
HPI ID #
Street Address
City, ST 00000-0000
Dear Dr. XXXX,
At Health Prime, our goal is to provide you with the highest quality service, resulting in maximum collections. We appreciate that you have trusted us with your business, but we cannot perform to our best ability if we do not get what we need from you. We have been trying to reach you for some time with no response via phone and email. This letter is our last attempt to reach you.
Please contact us within 10 days to continue your relationship with Health Prime RCM Services. If we do not hear from you within that time, we will begin the process of closing your account.
Sincerely,
VP of Client Success
Cc: Name, HP Supervisor xxx@HPI.com (949) 000-0000
Cc: Name, HP Operations Consultant xxx@HPI.com (949) 000-0000