Non-Responsive Letter

Body of Non-Responsive Letter - these letters should be sent out on Health Prime letterhead

Month XX, 2020

 

 

Dr. XXXX

Practice Name

HPI ID #

Street Address

City, ST 00000-0000

 

Dear Dr. XXXX,

 

At Health Prime, our goal is to provide you with the highest quality service, resulting in maximum collections. We appreciate that you have trusted us with your business, but we cannot perform to our best ability if we do not get what we need from you. We have been trying to reach you for some time with no response via phone and email. This letter is our last attempt to reach you.

 

Please contact us within 10 days to continue your relationship with Health Prime RCM Services. If we do not hear from you within that time, we will begin the process of closing your account.

 

Sincerely,

 

VP of Client Success

 

Cc:         Name, HP Supervisor xxx@HPI.com (949) 000-0000

Cc:         Name, HP Operations Consultant xxx@HPI.com (949) 000-0000