Internal Referral Process

Please complete the following link for all clients who are interested in any of the below services.

Click here to submit your lead: Internal Referral Form

ADD-ON Service List (use form link for any add on listed-UPDATED LIST IN PROGRESS):

• Certified Coding per encounter

• Coding Reviews- Quarterly or monthly with an executive summary and meeting with coding manager to review ( if they request more than the ONE we include in RCM Services)

• Credentialing (please provide payer mix report for last 12 mo (ATTACH TO INTERNAL REFERRAL FORM- in attachments, prior to submission)

• vScribe- transcription services (not available to Kareo clients)

• Authorization/ Precertification services

• Eligibility & Benefit verification

• Contract Negotiation Referrals (sales will refer the client out to our partner for this service).

• Scheduling & Outbound Call to confirm appointments, schedule incoming referrals, collect copays, etc.

• Patient Communications- Letters - can be newsletters or soft collection letters (Collection letters are only sent on behalf of the client as final request to pay before sending to collections, not a “collection agency” type of letter.

• Kareo customer wanting to add Clinical Module or Engage Module- their are sometimes fees associated with software. NOT AVAILABLE FOR QUEST RCM CLIENTS (see below for any software demo needed)

• Compliance Assistance - client is in need of compliance help within the practice, in some form.

• Software Change- client is contemplating a change in PM or EHR software used at their practice. 

Other Services- Do Not use the Deal Request Form for the below

• Annual Coding Reviews- (one per year included in RCM) submit using this process: Annual Coding Review

Note:

Please do not submit credentialing deals for the following, we do not provide such services: